04/17/2020
To Our Valued Customers & Staff,
First and foremost, we want to express our sincere concern for everyone who has been impacted by the Coronavirus.
The health and wellbeing of our team members and guests is always our number one concern, and we wanted to share with you some actions we’ve taken to ensure your continued safety during these trying times.
At this time, all of our restaurants have transitioned to curbside pick and 3rd party delivery service only, and due to this, we are offering a slightly limited menu that supports this service change.
We have reinforced our already robust quality assurance and safety standards by taking these preventative steps:
- Disinfecting all surfaces across the restaurant, including but not limited to kitchen counters, bar tops, tables, bathroom surfaces, door handles, and other high touch surfaces.
- Educating staff on the COVID-19 threat and preventative measures to follow. Including not letting employees work if sick or if they think that they have been exposed to COVID-19.
- Employing a new no-touch curbside pick-up protocol where customers are not interacting with staff or touching unsanitary surfaces at pick-up.
- For added safety, we’re sealing all orders to limit exposure once it leaves our kitchen.
We have been following the guidance of the CDC and our local health departments and will continue to do so as this situation evolves.
Please stay safe and healthy, and we look forward to seeing you in our dining rooms soon.
Sincerely,
Tony Grillo
CEO, United Restaurant Group / TGI Fridays
